Privacy Policy & Terms of Use

1. Terms

By accessing the website at https://www.kinkandcoil.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License
    
Permission is granted to temporarily download one copy of the materials (information or software) on Kink & Coil's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on Kink & Coil's website;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or "mirror" the materials on any other server.

      
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Kink & Coil at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Kink & Coil's website are provided on an "as is" basis. Kink & Coil makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Kink & Coil does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
  
4. Limitations

In no event shall Kink & Coil or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Kink & Coil's website, even if Kink & Coil or a Kink & Coil authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of Materials

The materials appearing on Kink & Coil website could include technical, typographical, or photographic errors. Kink & Coil does not warrant that any of the materials on its website are accurate, complete or current. Kink & Coil may make changes to the materials contained on its website at any time without notice. However, Kink & Coil does not make any commitment to update the materials.

6. Links

Kink & Coil has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply partnership with or endorsement by Kink & Coil of the site. Use of any such linked website is at the user's own risk.

7. Affiliates and Cookies

Kink & Coil contains affiliate links that use cookies. The site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. By using this site you consent to the use of cookies. Cookies can be managed in your browser or device settings.

8. Privacy

The contact information you provide through this site will not be shared with or sold to any third parties. You may request to have your contact information removed from our records by unsubscribing from the mailing list at any time or in writing via email.

9. Your GDPR Rights

What data do we collect, and how?
Kink & Coil may collect the following data when you enter it at checkout or sign up for our mailing list: first name, last name, email address, shipping address, billing address, and/or phone number. This information may also become available to us when you visit our website using your browser's cookies. We do not collect or store payment information.

Why do we collect this data?
Kink & Coil uses this data to manage and fulfil your orders. We may also use it to contact you about the status of your orders and/or share content you may be interested in through our eNewsletter if you have subscribed.

How do we store this data?
Kink & Coil uses Shopify, PayPal, and Stripe to store information pertaining to your order. Your payment information is encrypted on these platforms and therefore inaccessible to us. We also use MailChimp to store your name and email address for our mailing list.

Your data protection rights
You are entitled to:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. (Click here for more information on opting out.)
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Please contact us if you would like to exercise any of the above rights. We will respond to your request within thirty (30) days.

10. Modifications

Kink & Coil may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Product prices are subject to change without notice. Kink & Coil reserves the right at any time to modify or discontinue the products and/or services offered on the website (or any part or content thereof) without notice at any time. Kink & Coil shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

11. Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to the Kink & Coil Return Policy. Kink & Coil has made every effort to display as accurately as possible the colors, dimensions, and images of our products. Please keep in mind your computer monitor might alter the appearance of products.

Kink & Coil reserves the right, but is not obligated, to limit the sales of products or services to any person, geographic region or jurisdiction. Kink & Coil may exercise this right on a case-by-case basis. Kink & Coil reserves the right to limit the quantities of any products or services offered. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of Kink & Coil. Kink & Coil reserves the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.

Kink & Coil does not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

12. Accuracy of Billing and Shipping

Kink & Coil reserves the right to refuse any order you place on the website. Kink & Coil may, in its sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same credit card, and/or orders that use the same billing and/or shipping address. In the event that Kink & Coil modifies or cancels an order, Kink & Coil may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. Kink & Coil reserves the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made on the site. You agree to promptly update your information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Once your order has been shipped, Kink & Coil is not responsible for the timeliness of your delivery or the condition in which it arrives. If your order is delayed, lost, or damaged, please contact the courier you selected at checkout.

13. Additional Considerations for Wholesale Purchases

By placing a wholesale order through Kink & Coil, you warrant that you or the business you represent are/is legally permitted to purchase and distribute wholesale products.

Your order will not be processed or shipped until payment is received in full. Kink & Coil relinquishes responsibility for the products contained in your order as soon as they are shipped. Any damage to or loss of shipment is the sole responsibility of the shipping company. You are responsible for paying any customs fees, duties, or taxes that result from shipment.

Each product is to be sold with the corresponding labelling, branding, care instructions, and/or business cards provided by Kink & Coil. Your order will contain instructions on which of these is to be shipped with which products.

Modifications to the products, labels, branding, care instructions, business cards, and/or anything else you receive from us for distribution is strictly prohibited and will constitute a breach of contract.

14. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Ontario, Canada and you irrevocably submit to the exclusive jurisdiction of the courts in that province or location.